Chronic Logic

Bridge Project => Support => Topic started by: hansdampf on November 23, 2012, 09:07:11 PM

Title: Activation not possible again
Post by: hansdampf on November 23, 2012, 09:07:11 PM
I just yesterday bought and downloaded Bridge Project, and got the key via email.
Today I installed it, and when i try to play it, there pops up a message:

"ACTIVATION IS NOT POSSIBLE AGAIN. PLEASE CONTACT CUSTOMER SUPPORT"

Whats wrong??

:-[
Title: Re: Activation not possible again
Post by: hansdampf on November 23, 2012, 09:27:17 PM
Had a quick dialog with customer-service.

There is a known issue with some computers with two video cards.  We should have it fixed in the next few days.  In the meantime there is a work around:

1)Uninstall Bridge Project
2) Disable the internal Intel HD Graphics card
3) Set the other video card to always use the "Performance Mode"
4) Install Bridge Project and activate with your keycode.
5) You should now be able to switch "Performance Mode" back to "Auto Mode"

More details now how to change your Performance mode:

Right click->Nvidia control panel ->3D settings ->Manage 3d settings ->under Global settings is an option "preferred graphics processor" select "High performance Nvidia processor"

Or try:
Right click on a Desktop Icon and find " Run with Graphics processor " option.
clicked on it and you should see 3 options, the last one read " Change Default Graphics processor"
changed it to nvidia

Remember, you need to make these changes before you install the game.  You need to UNINSTALL the game, make these changes and then install.
Title: Re: Activation not possible again
Post by: Chronic Logic - Josiah on November 26, 2012, 09:51:26 PM
Thanks for posting the temporary work around.  The current ETA for this bug fix is the Nov 30th.